Skills & Competencies for Retail Franchising Coordinator

Retail Franchising Coordinator job profile

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JOB SUMMARY for Retail Franchising Coordinator

Processes franchise applications, explains franchise policies and procedures to new franchise owners and applicants, and coordinates necessary licensing.

JOB RESPONSIBILITIES for Retail Franchising Coordinator

Analyzes and verifies franchise agreement information, provides data necessary to secure business licenses. Ensures all documentation is prepared correctly and is complete.

Retail Franchising Coordinator SALARY RANGE

BASE 50%
$77,301
TOTAL 50%
$81,341
Job Level
A02
Job Code
SM15000270
Education/Degree
Associate's Degree
Reports To
Supervisor or Manager

Retail Franchising Coordinator Skills and Competencies List

Proficiency Levels and Behavioural Indicators
Salary.com identifies five increasing levels of proficiency for each skill/competency. Some jobs require only a relatively low level of proficiency in each skill/competency, while other jobs will require a more advanced level of proficiency in the same skill/competency. These levels rate the degree of proficiency (skill level, expertise) we expect the incumbent to perform in the given skill/competency for the given job. Note that we intentionally do not associate timeframes or years of experience in performing the skill/competency because that can be misleading. Proficiency levels identify what the incumbent knows and can do rather than how long they have been doing it. Also, note that the proficiency levels are cumulative, e.g., a level 4 proficiency implies the ability to perform all the behaviors at the lower levels.
Check each Retail Franchising Coordinator skill and competencie below to view definitions.
INDUSTRY COMPETENCIES JOB FAMILY COMPETENCIES CORE COMPETENCIES
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5 hard skills or competencies (industry competencies) for Retail Franchising Coordinator

1 Industry Competency – Retail Industry
Proficiency Level -2
Skill definition-Applying comprehensive knowledge of retail principles, inventory management, pricing strategies, and consumer behavior to effectively manage and operate retail businesses.
Level 1 Behaviors
(General Familiarity)
Explains how omnichannel retail provides consistent and convenient shopping experience for customers.
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Level 2 Behaviors
(Light Experience)
Follows the established merchandising guidelines when organizing product displays and storage.
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Level 3 Behaviors
(Moderate Experience)
Conducts regular retail audits to optimize operations, improve performance, and uphold standards.
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Level 4 Behaviors
(Extensive Experience)
Guides and mentors the staff in visual merchandising best practices to maintain consistent and high-quality displays.
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Level 5 Behaviors
(Mastery)
Develops and implements new retail business models to enhance the customer experience and foster brand loyalty.
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2 Industry Competency – Retail Business Development
Proficiency Level -1
Skill definition-Identifying growth opportunities and driving retail business expansion with a strategic mindset, market awareness, and business acumen.
Level 1 Behaviors
(General Familiarity)
Describes the impact of seasonality on retail performance and development initiatives.
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Level 2 Behaviors
(Light Experience)
Contributes ideas during strategy discussions for expanding the retail business.
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Level 3 Behaviors
(Moderate Experience)
Collaborates with cross-functional teams to execute retail Business Development projects, ensuring coordination between departments.
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Level 4 Behaviors
(Extensive Experience)
Initiates partnerships and collaborations to expand the retail business's reach and offerings.
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Level 5 Behaviors
(Mastery)
Develops robust metrics and KPIs to evaluate the progress and success of retail Business Development initiatives.
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3 Retail Franchising Coordinator - Skill and Competency
Proficiency Level - 3
4 Skill and Competency - Retail Franchising Coordinator
Proficiency Level - 4
5 Competency for - Retail Franchising Coordinator
Proficiency Level - 5

5 general skills or competencies (Job family competencies) for Retail Franchising Coordinator

1 Job Family Competencies – Computer Literacy
Proficiency Level -2
Skill definition-Ability to use computers and related technology efficiently.
Level 1 Behaviors
(General Familiarity)
Explains how to install and uninstall operating systems and office suites.
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Level 2 Behaviors
(Light Experience)
Deals with saving, locating, and retrieving files in various computer directories.
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Level 3 Behaviors
(Moderate Experience)
Maintains the important complex office-based programs.
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Level 4 Behaviors
(Extensive Experience)
Evaluates software products' compliance with industry standards to ensure the absence of any issues.
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Level 5 Behaviors
(Mastery)
Designs the appearance, navigation, and content organization of a website.
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2 Job Family Competencies – Administrative Support
Proficiency Level -2
Skill definition-Executing diverse administrative activities and procedures essential to the smooth operation of an office or facility.
Level 1 Behaviors
(General Familiarity)
Describes the principles of administrative support, highlighting its importance in ensuring seamless office operations.
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Level 2 Behaviors
(Light Experience)
Classifies and stores documents systematically to enable easy retrieval and support effective recordkeeping.
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Level 3 Behaviors
(Moderate Experience)
Coordinates appointments and prioritizes deadlines across multiple calendars to ensure effective time management.
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Level 4 Behaviors
(Extensive Experience)
Evaluates existing administrative procedures and proposes solutions to enhance its efficiency and effectiveness.
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Level 5 Behaviors
(Mastery)
Develops a database of information collected from administrative support activities to streamline operations.
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3 Retail Franchising Coordinator - Skill and Competency
Proficiency Level - 3
4 Skill and Competency - Retail Franchising Coordinator
Proficiency Level - 4
5 Competency for - Retail Franchising Coordinator
Proficiency Level - 5

8 soft skills or competencies (core competencies) for Retail Franchising Coordinator

1 Core Competencies – Scheduling
Proficiency Level -2
Skill definition-Ability to plan and organize activities, tasks, and resources to achieve business goals and objectives within timeframe and budget.
Level 1 Behaviors
(General Familiarity)
Compiles a list of tools used to effectively schedule activities, such as Google Calendar and Canva.
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Level 2 Behaviors
(Light Experience)
Identifies and resolves scheduling conflicts between employees to ensure a smooth workflow.
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Level 3 Behaviors
(Moderate Experience)
Makes adjustments and recommendations for optimizing scheduling to maximize service and quality.
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Level 4 Behaviors
(Extensive Experience)
Coordinates with cross-functional teams to align work schedules with project activities.
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Level 5 Behaviors
(Mastery)
Builds integrated database tracking tools for staffing shrinkage patterns to optimize staffing scheduling forecasts.
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2 Core Competencies – Office Support Tools
Proficiency Level -2
Skill definition-Using application software available at the desktop in creating, managing, and updating documents, manipulating large data, and generating presentations.
Level 1 Behaviors
(General Familiarity)
Explains the differences between word processors, spreadsheets, and database management systems.
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Level 2 Behaviors
(Light Experience)
Uses MS Outlook for collaboration, communication, and email management.
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Level 3 Behaviors
(Moderate Experience)
Shares ideas for document and data conversion when upgrading to new releases.
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Level 4 Behaviors
(Extensive Experience)
Manages the team collecting, organizing, analyzing, and summarizing data in spreadsheets.
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Level 5 Behaviors
(Mastery)
Oversees SharePoint, portal management system, and business tools to maintain operational efficiency.
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3 Retail Franchising Coordinator - Skill and Competency
Proficiency Level - 3
4 Skill and Competency - Retail Franchising Coordinator
Proficiency Level - 4
5 Competency for - Retail Franchising Coordinator
Proficiency Level - 5

Summary of Retail Franchising Coordinator skills and competencies

There are 5 hard skills for Retail Franchising Coordinator, Retail Industry, Retail Business Development, Franchise Development and Management, etc.
5 general skills for Retail Franchising Coordinator, Computer Literacy, Administrative Support, Contract Management Software, etc.
8 soft skills for Retail Franchising Coordinator, Scheduling, Office Support Tools, Attention to Detail, etc.
While the list totals 18 distinct skills, it's important to note that not all are required to be mastered to the same degree. Some skills may only need a basic understanding, whereas others demand a higher level of expertise.
For instance, as a Retail Franchising Coordinator, he or she needs to be proficient in Scheduling, be proficient in Office Support Tools, and be proficient in Attention to Detail.

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